General Conditions

  1. General Conditions for reservations are:
    Check-in will be from 04:00 PM on arrival date, and check-out will be before 12:00 AM on departure date (at 11:00 AM  in easter and summer holidays). Due amount will be paid upon arrival. We will requiere all ID’s or passports.
    Bungalows, Apartments and rooms from our B&B are equipped with bed linen.
    Towels are not included in Bungalows neither in Apartments, but you can rent them. In case of lost towel, we will charge a supplement of 5 €/towel.
  2. Services and main facilities (Bar, Restaurant, SPA-Wellness….) are closed on low season from monday to friday. All fridays at 17hrs to sundays at 17hrs, everything is open. We offer discounts from monday to thursday in low season. During high season (easter, bank holidays and summer, everything is open). Please ask at [email protected] if you have any doubts.
  3. Summer reservations:
    We inform our customers that during summer, we organise a lot of activities during the day and also in the evening and nights, for kids and adults. At night, 1 or 2 times a week, in the terrace of the Bar we offer cinema, music live, tematic dinners etc…
  4. General cancellations policy:
  • Cancelations with +15 days of arrival – return the deposit (subject to 10€ of cancellation fees).
  • Cancelations between 15 and +7 days from arrival, return 50%
  • Cancelations with 7 or less days, there is no return.


  • Cancelations with +30 days of arrival, we return your deposit (subject to 50 € of cancellation fee)
  • Cancelations between 30 and +15 days, we return 50% of deposit.
  • Cancelations with 15 or less days there is no refund.

COVID-19 CANCELLATIONs: (positive, positive contact, mobility restrictions…): with document justifying it.

  • Cancellation less than 15 days until +48h before arrival, we return 90% (minimum 10 € amount. 50 € minimum amount in easter and july and august) of the deposit.
  • Cancellations with 48hrs or less there is no refund.