Reservation Cancellation Insurance
SUMMARY OF POLICY COVERAGE FOR RESERVATION CANCELLATION AND INTERRUPTION:
TEMPORARY INSURANCE FOR RESERVATION CANCELLATION EXPENSES
(The supplement to purchase this insurance is available directly when making an online reservation. You can also request it when booking by phone or email).
Feeling unwell? Had an accident? Need surgery? Pregnant? No problem… Once again, our clients can enjoy the peace of mind of purchasing a Cancellation Policy with their reservation (from the CATALANA OCCIDENT group).
If the client purchases this insurance, they can cancel the reservation up until the day of arrival, and 100% of the amount paid so far will be refunded. It also covers cases where the stay must be interrupted for any of the reasons mentioned in this document.
Insurance Premium (based on the total reservation amount):
- Reservations up to €500: €35 premium
- Reservations up to €1,000: €46 premium
- Reservations up to €2,000: €58 premium
- Reservations up to €3,000: €68 premium
Book with confidence, and if you need to cancel the reservation for any justified cause stipulated in the contract clauses, we will refund the amount paid for the reservation.
Events leading to a refund of expenses are as follows, provided these occur after making the reservation and directly affect the insured:
Guarantee 1: Serious illness, serious accident, or death, unexpected call for surgery, pregnancy complications or miscarriage, or notification for organ transplant of the insured, spouse, first- and second-degree descendants, or a companion registered in the reservation, or medical quarantine affecting the insured.
The insured, their spouse, first- or second-degree ascendants or descendants, parents, children, siblings, grandparents, grandchildren, in-laws, sons-in-law, daughters-in-law, or domestic partners.
The companion of the insured, registered in the same reservation. For insurance coverage purposes, the following is understood:
- Serious illness of the insured: A health condition, confirmed by a medical professional, that requires bed rest and cessation of any professional or private activity.
- Serious accident of the insured: Any bodily injury resulting from a violent, sudden, external cause beyond the control of the injured person, which prevents them from moving normally from their usual residence.
When the illness or accident affects someone other than the insured, it is considered serious if it requires hospitalisation or poses an imminent risk of death.
Consequences of illness or accidents occurring before the insurance takes effect or pre-existing conditions are excluded.
Cancellation of the reservation due to infectious or contagious diseases or epidemics of any kind, including direct COVID-19 infection, as well as any cancellations resulting from restrictions or suspensions decreed by civil or military authorities due to these diseases or epidemics, including COVID-19, are excluded.
Guarantee 2: Severe damages due to theft, fire, or similar causes affecting the insured’s residence.
- The insured’s primary and/or secondary residence.
- The professional premises where the insured practices a liberal profession or is the direct operator (manager).
These events must necessarily require the presence of the insured.
Guarantee 3: Job dismissal of the insured, provided there was no verbal or written communication at the time of insurance purchase.
Guarantee 4: Summoning of the insured as a party or jury member, witness in a court of law, or as a member of an electoral board.
Guarantee 5: Acts of air, land, or sea piracy that prevent the insured from starting or continuing their trip. All terrorist acts are excluded.
Guarantee 6: Theft of documentation or luggage that prevents the insured from starting or continuing their trip.
Guarantee 7: Breakdown or accident of the insured’s or their spouse’s vehicle that prevents them from starting their trip (covered only for trips to the campsite on the day of arrival).
This coverage is limited to repair bills exceeding €600 and/or a repair period certified by an expert as exceeding 8 hours.
Guarantee 8: Summoning of the insured for the presentation and signing of official documents, known and communicated in writing after booking the trip.
Deductible: A deductible of 10% of the claim, with a minimum of €70, will apply per claim.
This policy has a 30-day waiting period. It also does not provide coverage for individuals over 70 years old.
This policy does not cover the cancellation or interruption of the reservation due to illnesses or deaths of accompanying pets.
This brochure serves only as a guide and cannot be considered as defining the contracted guarantees or their limits.
Important Notes:
- The cost of the insurance is non-refundable.
- When booking, it is essential to provide the details of your companions; otherwise, they will not be covered (the campsite will contact the client if additional data is needed for the company).
- Coverage is not granted to policyholders over 70 years old.
- The policy has a 30-day waiting period (for reservations made less than 30 days in advance, the online system will no longer offer this option).
- Deductible: A 10% deductible, with a minimum of €70, will apply per claim.
BOOK NOW WITH COMPLETE PEACE OF MIND!
